FAQ cat


In this area you will find frequently asked questions regarding the payment of orders.

  • What is the value of my order? View Answer

    The unit prices on your order will be displayed excluding any promotional discounts. Promotional discounts will be shown in the discounted price column.

    The ‘grand total’ is the overall total price of the order excluding VAT.

  • Does the value include VAT? View Answer
    No, the prices quoted on the order will be exclusive of VAT but the total invoice will include VAT at your usual rate ie.  Currently 20% for standard UK customers.
  • How do I pay for my order? View Answer
    Payment will not be taken at time of ordering, you will receive an invoice within 2-3 days of your order being despatched.  Payment will be accepted in the usual ways ie. Direct Debit, Debit or Credit Cards. Payment terms are in line with our standard Terms and Conditions of sale.
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